FRANCE
Monday to Friday
Standard delivery 3 - 5 working days
- Colissimo Suivi 8€
Express delivery 24h
- Chronopost 25€
Intramural Paris Only (75)
- Bike Steed 7€ next-day delivery
(Please specify building, intercom, door code, story, to facilitate delivery)
Free shipping for all orders over 200€
PRE-ORDERS
The aforementioned processing and delivery times are not applicable.
EU & UK
You can opt for a delivery:
Via Colissimo, in 4 to 10 working days approximately - 15€
Via FedEx/ UPS /DHL under 2 working days approximately - 25€
Free shipping for all orders over 200€
The United-States & Canada
Via FedEx/ UPS /DHL under 2 working days approximately - 45€
Free shipping for all orders over 300€
United Arab Emirates & Israel
Via FedEx/ UPS /DHL under 2 working days approximately - 45€
Free shipping for all orders over 300€
All orders placed at GRACIA PARIS are prepared and shipped before the end of the next working day.
IF YOUR COUNTRY IS NOT FEATURED PLEASE WRITE US WE WILL DO OUR BEST TO TRY TO SATISFY YOUR REQUEST.
Order Tracking
You should receive an email with the tracking number of your order once your package is delivered to the chosen carrier.
If you don’t receive a shipping confirmation email please do check your Spam for possible misplacement, if you still don’t have it please write us at hello@graciaparis.com
RETURNS & REFUNDS
If one of the items does not suit you, we will be heavyhearted however, exchanges and refunds are possible within 14 calendar days from the reception of the product.
The product must be returned new, in its packaging, with the order’s number and the mention refund request. The return transport fees are the responsibility of the customer.
Due to their specificity and for hygiene reasons, swimsuits can not be returned.
We will refund the total amount of the product on the original method of payment, excluding taxes.
The refund can only be provided to the person who placed the original order via the method of payment used. The refund will be processed under 15 working days by your bank
Exchanges
Currently, GRACIA PARIS is not able to offer you exchanges. In order to have the same product in a different size or a new product of equal value, you must ask for a refund and place a new order.